SCOM: Peculiar Error Upgrading from SP1 to R2 –Cross Platform management pack(s) are imported…

This is probably pretty rare, but I came upon a peculiar error today while upgrading an Operations Manager 2007 SP1 RMS to R2. The error message was:

Product: System Center Operations Manager 2007 R2 — System Center Operations Manager Cross Platform management pack(s) are imported in this management group. Please delete these management packs(s) before upgrading to System Center Operations Manager R2.

This wouldn’t be a surprise except for the fact that there were no Cross Platform MP’s imported, and furthermore, since the current server was 2007 SP1, Cross Platform MP’s couldn’t even be imported in the first place. It took me a bit to figure out, but it turns out the problem was the fact that there was a custom management pack (for SNMP monitoring) with the string UNIX in the MP name. It looks like the installation package is checking installed MP’s for pretty generic strings to determine if Cross Platform MP’s are imported (presumably applying only to pre-RTM versions of R2). I had to remove the custom MP with the term UNIX in the name and rerun the upgrade.

Note:  Anders Bengtsson has described a situation with the same error when upgrading the second node in an RMS cluster, here.

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About Kristopher Bash
Kris is a Senior Program Manager at Microsoft, working on UNIX and Linux management features in Microsoft System Center. Prior to joining Microsoft, Kris worked in systems management, server administration, and IT operations for nearly 15 years.

3 Responses to SCOM: Peculiar Error Upgrading from SP1 to R2 –Cross Platform management pack(s) are imported…

  1. Had the same issue some time ago, my notes are at http://contoso.se/blog/?p=1092

  2. Pingback: OpsMgr 2007 R2 : Erreur lors de l'upgrade de la R2 sur une infrastructure SCOM 2007 SP1 - Operations Manager

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